Shipping policy

Shipping Policy

At Awamzon, we aim to provide a reliable and straightforward delivery experience for every order.

Order Processing
Orders are processed after payment has been successfully confirmed. Once your order has been dispatched, tracking information will be provided where tracking is available.

Shipping Rates & Delivery Times
Available shipping methods, applicable charges and estimated delivery times will be displayed at checkout based on your delivery address.

Please note that delivery estimates are provided as a guide and may be affected by courier delays, public holidays, customs processing, severe weather or other circumstances outside our control.

International Orders
International orders may be subject to customs duties, import taxes or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Delivery Address
Customers are responsible for providing a complete and accurate delivery address when placing an order. If you notice an error in your shipping details, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been dispatched.

Tracking
Where available, tracking details will be provided after dispatch. Please allow time for the courier's tracking system to update after receiving your tracking information.

Delayed, Lost or Damaged Orders
If your order is significantly delayed, arrives damaged, or you believe it has been lost in transit, please contact us through our Contact Us page with your order details so we can investigate.

Questions
For any questions regarding shipping or delivery, please contact us through our Contact Us page.